Effective Date: March 21, 2025
Last Updated: May 19, 2025
MaxFlow Ops (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our freelancing services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide
- Contact Details: Name, email address, phone number, and address.
- Business Information: Project details, client communications, billing info.
- Payment Information: Bank details, UPI IDs, or payment gateway information (via third-party processors).
- Documents: Contracts, NDAs, project briefs, etc.
b. Automatically Collected Data
- IP address
- Browser and device type
- Access dates and times
- Pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use your personal data for the following purposes:
- To deliver and manage freelance services
- To communicate with you regarding projects, invoices, or support
- To comply with legal and regulatory requirements
- To improve our offerings and website performance
- For marketing or promotional communication (with your consent)
3. Sharing of Information
We do not sell your personal information. We may share it with:
- Third-party service providers: For tasks such as hosting, analytics, or payment processing
- Legal authorities: If required by law or to protect our legal rights
- Business partners or subcontractors: With your prior knowledge or consent
4. Data Storage & Security
We implement appropriate technical and organizational measures to secure your personal data, including:
- Encrypted storage systems
- Restricted access controls
- Regular audits and backups
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.
5. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill our contractual obligations
- Comply with legal requirements
- Support business operations
You may request deletion of your data by contacting us (see Section 8).
6. Your Rights (Under Indian Law)
You have the right to:
- Access your personal data
- Correct or update your data
- Withdraw consent where applicable
- Request deletion of data (subject to legal exceptions)
7. Cookies & Tracking
Our website may use cookies or similar technologies for analytics and user experience enhancement. You can control cookie preferences through your browser settings.
8. Contact Us
For any questions or to exercise your privacy rights, please contact:
MaxFlow Ops
#2, 2nd Cross Street Jai Hanuman Layout, Bengaluru, Karnataka, India
📧 Email: sherpa@maxflow.in
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date. Continued use of our services indicates your acceptance of any changes.